Please read our FAQ before sending us a message.
Frequently Asked Questions
What payment methods do you accept?
We accept Visa, Mastercard, and Discover cards, as well as PayPal
When will my order ship?
We do our best to ship all orders within 24 hours of them being placed.
Has my order Shipped?
You will receive an email once your order has shipped, or you can check your order status in the My Account page.
What are your shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
How do I track my order?
Click the “My Account” link at the top right hand side of our site to track your order.
Do you ship to my country?
We do not ship outside the USA.
How do I change quantities or cancel an item in my order?
Click the “My Account” link at the top right hand side of our site to view orders you have placed. Please note that once an order has begun processing or has shipped, the order is no longer editable. Should your order need cancelling or edited once submitted, please give us a call or email
sales@blackhawkmotorsports.com
Do you offer price matching?
We do not offer price matching at this time.
Do I have to pay sales tax?
You only have to pay sales tax if you are located in Kansas.
I need a copy of my receipt/invoice.
Click the “My Account” link at the top right hand side of our site to print invoices.
What is your return policy?
Please see our Return Policy for complete details.
How do I use a coupon?
Coupon codes can be applied at checkout.
How do I buy/redeem a gift certificate?
Gift cards can be purchased here, and can be redeemed at check out.
What is your privacy policy?
Our privacy policy can be found here.
What are your terms & conditions?
Our terms & conditions can be found here.
An item is missing from my shipment
Contact customer service ASAP once you have received the package and noticed any discrepancies.
ALL discrepancies in shipments must be reported within 7 days of receiving the shipment!
My product is missing parts.
Click the “My Account” link at the top right hand side of our site to track your order status. Make sure that all parts were ordered. Should you find that there is still an item missing, contact customer service. Also, look at the invoice you received with the shipment. Have the order number ready for the representative to help you most effectively.